Cyberspace Policy Research Group
Objectives

The foundations for governance in an information age are developing through the Web as it becomes the principal electronic public gateway into government organizations, and a key element in administrative structures and functioning.

Traditional measures of democracy fail to capture related changes in governance. Evaluating democracy by looking at election processes, patterns of participation, and legal access to vetoes and appeals does not address bureaucratic performance and accountability which may be associated with democracy. 

Openness, a key information technology-related attribute of public bureaucracies, presents an opportunity to perform such an evaluation. Measuring its spread and qualities is a novel way to measure the spread of administrative arrangements vital to democratic governance.

Web technologies do more than open up bureaucracies. They also change organizationsí information and authority structures. Public managers have little information to guide their developing electronic operations, or to alert them to the broader democratic consequences of their web-related choices.

Principal hypotheses
 
  • Web technology diffusion into public organizations increases organizational openness, which exists to the extent that organizations provide comprehensive information about their attributes and maintain timely communications directly to key public audiences.
  • Openness in public organizations produces an expansion of web-oriented "new knowledge management" practices likely to result in consolidation of managerial authority.
  • Organizational openness is only indirectly associated with democracy, due to the variety of possible institutional arrangements.

  • Contributions

    Before this project began, data suitable for rigorous hypothesis testing on such questions did not exist.  CyPRG conducts three main data-gathering activities to enable such analytic work:
     

  • construct and maintain a comprehensive database of national level public agency websites
  • evaluate all national-level agency sites for organizational openness, using the Website Attribute Evaluation System (WAES)
  • survey and interview agency webmasters to understand the specific contexts and policies shaping the evolution of agenciesí web operations
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